Canceling your Athletic Greens (AG1) subscription is straightforward and can be done in a few ways:
- Online via the AG1 Website:
- Visit the AG1 website.
- Log into your account.
- Navigate to the ‘Account’ section.
- Click on ‘Subscriptions’.
- Select ‘Cancel Subscription’ and follow the on-screen instructions. A confirmation email will be sent to your registered email address.
- By Phone:
- Call Athletic Greens customer support at 1-888-390-4029.
- Request to cancel your subscription and provide necessary account details for verification.
- A confirmation email will be sent after the cancellation is processed.
- Via Email:
- Compose an email requesting cancellation.
- Use the subject line “Cancel my AG1 subscription”.
- Include your account details and send it to [email protected].
- You will receive a confirmation email once the cancellation is processed
To request a refund for your AG1 subscription, you can follow these steps:
- Contact Customer Support:
- Reach out to AG1’s customer support team via email at [email protected] or by calling 1-888-390-4029.
- Explain your request for a refund and provide any necessary details about your subscription.
- 90-Day Money-Back Guarantee:
- AG1 offers a 90-day money-back guarantee. If you’re not satisfied, you can request a refund within 90 days of your first order.
- Make sure to mention this guarantee when contacting customer support.
- Provide Necessary Information:
- Be ready to provide your order details, such as your order number, billing information, and any other relevant details to expedite the process.
- Follow Up:
- After initiating the refund request, keep an eye on your email for any follow-up instructions or confirmation from AG1’s support team.
If you encounter any issues, their customer happiness team is available to assist you further.
AG1 Refund Process and Timeline
If you’re looking to request a refund for your AG1 (Athletic Greens) subscription, here’s a clear guide to help you:
1. Understand the 90-Day Money-Back Guarantee
- AG1 offers a 90-day money-back guarantee for first-time purchases. If you’re not completely satisfied, you can claim a refund within 90 days of your initial order. This applies only to the original purchase and not subsequent subscription orders.
2. Initiate a Refund Request
- You can start the refund process by contacting AG1’s customer support. There are three ways to do this:
- Email: Send a request to
[email protected]. - Phone: Call the customer support hotline at 1-888-390-4029.
- Live Chat: Access the live chat option on their official website.
- Email: Send a request to
When contacting support, provide the following details:
- Your order number
- The email address associated with your account
- A brief reason for requesting the refund
3. Processing Time
- Once your refund request is submitted, AG1’s customer support team will review your case, confirm eligibility (based on the 90-day guarantee or other refund policies), and begin processing the refund.
- You’ll typically receive a confirmation email after the refund request is approved.
4. Expected Timeline for Refund
- After approval, refunds are usually processed within 5–10 business days, depending on your financial institution and payment method.
- If you don’t see the refund after 10 business days, you should follow up with AG1’s customer support for clarification.
5. Additional Considerations
- Refunds are typically issued for the unused portion of the initial 30-day order if applicable.
- For subscriptions canceled mid-cycle, refunds for future shipments may apply, but always confirm this with customer support.
- Be sure to submit your refund request before the 90-day period expires, as late requests may not be honored.
By following these steps, you can ensure a smooth refund experience. AG1’s customer happiness team is available to assist if you encounter any challenges during the process.
There you go! I’ve laid out the refund process and timeline for AG1. If you need any more help or have other questions, just let me know!