How To Cancel Mirror Subscription (Lululemon Studio) in 2 Minutes

Janak Uparkoti14 April 2024Last Updated: 14 April 2024

So you’re thinking about how to cancel Mirror subscription? Don’t worry, it’s a straightforward process. Here’s what you need to know:

The Basics

First, check what type of subscription you have – either the All Access Subscription (requires a Mirror purchase) or the App Subscription.

For All Access, you’ll have a minimum commitment period, usually 1 year from when you get your Mirror. After that, it auto-renews monthly unless you opt-out.

The App Subscription works similarly but auto-renews monthly or annually through your App Store account.

Cancellation Process

To cancel, you’ll need to follow any of these cancellation methods:

To cancel via Android device: Go to the Google Play Store > Menu > Subscriptions > Click on lululemon Studio > Cancel Subscription
To cancel via iPhone/iPad: Go to Settings > [Your Name] > Subscriptions > Click on lululemon Studio > Cancel
To cancel via Mac: Go to App Store > Click on your name > View Information > Subscriptions Tab > Click Manage > Select lululemon Studio > Cancel Subscription
To cancel via PC: Go to App Store > Account > Subscriptions > Click on lululemon Studio > Cancel
To cancel via email: Email hello@lululemonstudio.com and request cancellation
To cancel via chat: Initiate a live chat and ask the representative to cancel
To cancel via phone: Call lululemon Studio at +1 (888) 288-1588 and speak to a representative to cancel
To cancel via lululemon Studio account: Log into your account > Go to Billing > Click Cancel Subscription
To cancel App Subscription via Google Play: Open Play Store > Menu > Subscriptions > lululemon Studio > Cancel
To cancel App Subscription via iTunes: Open Settings > [Your Name] > Subscriptions > lululemon Studio > Cancel
To cancel auto-renewal on PayPal: Log into PayPal > Settings > Payments > Automatic Payments > Click lululemon Studio > Cancel
To remove credit card info from lululemon Studio: Contact support to request card removal for All Access or update via iTunes/Google Play for App Subscription
To delete lululemon Studio account: Email hello@lululemonstudio.com and request full account deletion

If you cancel during your commitment period, you can still use the service until it expires but it won’t auto-renew. No prorated refunds are given for cancelling during a commitment period or renewal term.

Once cancelled, you’ll lose access to lululemon Studio classes and content. So if you want to take a break but think you may resubscribe later, you can also temporarily “freeze” your membership by contacting lululemon Studio.

Things to Note on Cancelling Mirror Subscription

Cancelling within 30 days of receiving your Mirror entitles you to a full refund of subscription fees.
You’re responsible for any outstanding fees before cancellation takes effect.
For the App Subscription, you must cancel auto-renewal through your App Store account settings.
Cancel by contacting lululemon Studio directly, not your payment provider.
If you got your Mirror through financing, cancelling may impact your payment plan.

The cancellation process is quick and simple if you contact lululemon Studio support directly. Just reach out ahead of your renewal date to avoid being charged again. And be sure to check what type of subscription you have first! Let me know if you have any other questions!