How to Cancel Edge Fitness Membership
Are you considering canceling your Edge Fitness membership but unsure of the process? This comprehensive guide provides step-by-step instructions for canceling your Edge Fitness membership through the gym’s website, email or directly through customer service.
What is Edge Fitness?
Edge Fitness is a chain of fitness clubs located primarily along the East Coast and Midwest United States. Founded in 1988 as Fitness Edge, the company was rebranded as Edge Fitness Clubs as it expanded. Edge Fitness aims to provide members with a high-quality gym experience and access to amenities like group fitness classes, personal training, pools, and more. Members can choose from different membership tiers depending on their needs and budget.
When you initially sign up for an Edge Fitness membership, you agree to a 12 or 24 month commitment. Understandably, your fitness needs may change over that time period. Thankfully, canceling your Edge Fitness membership is straightforward if you are outside of the initial commitment period.
Preparing for Cancellation
Before canceling your Edge Fitness membership, take a few preparatory steps:
- Review your membership agreement and understand the cancellation policy, especially if canceling before your term is complete. There may be fees.
- Locate your Edge Fitness member ID number, login credentials, and recent billing statements. These will help verify your identity.
- Decide on your cancellation date, accounting for the 30-day written notice period stated in the cancellation policy.
- Understand different billing cycles – you may have a monthly or yearly subscription to cancel.
Cancelling an Edge Fitness Membership Online
If you signed up for your Edge Fitness membership online, follow these instructions to cancel online:
- Go to the Edge Fitness website and click “Log In” and click on “My Account”.
- In the My Account dashboard, look for “Membership”.
- On the Membership page, click the red “Cancel Membership” button.
- Select a reason for cancelling from the drop-down menu.
- Follow the prompt and confirm cancellation.
Note: You may see cancellation only if your fitness club location is in California.
Cancelling via Customer Service
To cancel your Edge Fitness membership by phone or email, follow these steps:
- By phone: Call 888-827-9262 and explain you want to cancel your membership. Have your member ID and cancellation reason ready.
- By email: Email Edge fitness billing partner at customercare@abcfitness.com and request cancellation. Include full name, member ID, cancellation reason, and desired last day per 30 day policy.
Note: To cancel an Edge Fitness membership that is still under a 12 or 24-month term commitment, you must provide authorized proof of move, medical, or military reasons.
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How to Locate Your Edge Fitness Membership on Statements
When reviewing bank and credit card statements, look for a charge from “Edge Fitness Clubs” or the specific gym location name such as “Edge Fitness – Fairfield“. The amount will reflect your monthly or annual membership rate.
Edge Fitness Cancellation and Refund Policy
According to the Edge Fitness cancellation policy, members outside of a term commitment can cancel with 30 days written notice. You will be responsible for paying one final membership fee after notice is given.
Additional Tips for Managing Memberships
- Set calendar reminders to review memberships annually and cancel unused ones.
- Use budgeting tools and fitness apps to monitor your gym usage and decide which memberships to keep.
- Check other subscriptions and bills for unused memberships like streaming services or box deliveries.
- Downgrade your Edge Fitness membership tier if you no longer need premium amenities.
Wrap Up
Canceling your Edge Fitness membership is a straightforward process once you know the steps. Review the cancellation policy first if within an active term and then cancel online, through customer service or email with proper notice. Be sure to receive and retain cancellation confirmation. With the tips provided, you can easily cancel your gym membership.
Frequently Asked Questions
Can I temporarily freeze my Edge Fitness membership instead of fully canceling?
Yes, Edge Fitness allows you to freeze or pause a membership for 1-3 months with proper notice if you contact customer service. For more extension, doctor’s notes may be required.
If I cancel my Edge Fitness membership, can I sign up again later?
Yes, you can open a new Edge Fitness membership at any time, even if you cancelled previously. However, enrollment fees may apply for new signups after an extended absence.
Does Edge Fitness offer membership downgrades or is cancellation my only option?
You can downgrade to a lower membership tier with fewer amenities if available at your location. Contact customer service to discuss downgrade options.
