How to Cancel Sky Zone Membership With Ease
You want to cancel your Sky Zone membership because you changed your mind. That’s fine, we understand. This article will help you do that in a snap. It will tell you what you need to do to cancel your Sky Zone membership without any hassle.
If you signed up but want to cancel, just follow these steps:
Steps to Cancel Sky Zone Membership:
- Call the Sky Zone location you purchased your membership from. Each location handles its own memberships, so you need to contact the specific park.
- Have your membership information ready. This includes your name, contact details, membership number or account details.
- Request cancellation. Let them know you want to cancel your membership.
- Confirm cancellation details. The staff will confirm if you’re within the cancellation window and advise next steps.
That’s it! Your Sky Zone membership will be cancelled and you will not be charged again.
Are you still struggling to cancel it? The rest of the cancellation process will go into how these steps play out. If you are interested in cancelling your Retro Fitness membership, check this guide:
What is Sky Zone?
Sky Zone is an indoor trampoline park franchise with locations across North America. They offer open jump times, fitness classes, dodgeball courts, foam pits, and aerial obstacles. It’s a popular spot for kids’ birthday parties.
In addition to pay-as-you-go access, Sky Zone offers monthly memberships. This gives you regular access to the facilities for one flat monthly fee. Memberships require a 3-month commitment upon signup.
If you signed up but want to cancel your Sky Zone membership, here’s what to do:
Sky Zone Membership Pricing
Sky Zone offers a few membership tiers. Pricing varies by location but these are typical costs:
As you can see, the higher tiers offer significant savings for frequent visitors. But if you won’t use it enough, a membership may not be worth it.
How to Cancel Sky Zone Membership
To cancel a Sky Zone membership, follow these steps:
Contact Your Home Sky Zone Location
- Each Sky Zone franchise handles its own memberships.
- You must contact the specific location you purchased the membership from.
- Your membership cannot be cancelled at or by another Sky Zone location.
Phone number of your Sky Zone Location:
Location | Phone Number |
---|---|
ALLENDALE | (201) 574-1800 |
ANAHEIM | 657-366-1830 |
APEX | (919) 589-8210 |
ARVADA | (720) 410-2750 |
ATLANTA | (678) 271-6536 |
AURORA | (720) 588-9606 |
AURORA | (331) 207-4759 |
BALLWIN | (636) 591-1850 |
BATON ROUGE | (225) 224-8545 |
BELDEN VILLAGE | (330) 538-8300 |
BETHLEHEM | (610) 759-9663 |
BILOXI | (228) 207-8969 |
BISMARCK | (701) 354-9099 |
BLAINE | (612) 392-0387 |
BOSTON HEIGHTS | (234) 249-3030 |
BOWIE | (301) 683-7997 |
BUFORD | 678-324-9590 |
CANONSBURG | (724) 251-6100 |
CANTON | (734) 981-0007 |
CARLSBAD | (858) 400-4550 |
CEDAR RAPIDS | (319) 382-2222 |
CENTRAL PHOENIX | (602) 899-5453 |
CERRITOS | (562) 203-1333 |
CHALFONT | (215) 642-8777 |
CHANDLER | (520) 605-2775 |
CHARLESTON | (843) 588-5777 |
CHARLESTON | (304) 833-9663 |
CHATTANOOGA | (423) 825-9320 |
CHESAPEAKE | (757) 296-2001 |
CLARKSVILLE | (931) 919-3802 |
CLEARWATER | (727) 900-5867 |
CLERMONT | (352) 404-4134 |
CLIFTON PARK | (518) 400-0012 |
CLOVIS | (559) 345-6410 |
COLORADO SPRINGS | (719) 354-2626 |
COLUMBIA | (573) 309-9600 |
COLUMBIA | (410) 834-5717 |
COLUMBUS | (706)507-9559 |
COMMERCE TOWNSHIP | (248) 301-1030 |
COVINA | 626-317-8073 |
CUTLER BAY | (305) 640-5424 |
DANVERS | (978) 252-3000 |
DAYTON | (937) 396-6600 |
DAYTONA BEACH | 386-682-2020 |
DEER PARK | 631 402 5430 |
DES MOINES | (515) 203-3221 |
DORAL | (305) 640-5424 |
DUBLIN | (925) 828-7676 |
DULUTH | (218) 481-7667 |
DURHAM | (919) 425-0800 |
EAGAN | (612) 491-8115 |
EAST BALTIMORE | (410) 874-5050 |
EDMOND | (405) 359-1631 |
EL PASO EAST | (915) 800-2655 |
EL PASO WEST | (915) 800-2650 |
ELK GROVE | (916) 314-0025 |
ELMHURST | (630) 478-8339 |
EVANSVILLE | (812) 472-4515 |
EVERETT | (617) 387-1000 |
FAIRVIEW HEIGHTS | (618) 589-1111 |
FARGO | (701) 203-5217 |
FAYETTEVILLE | (910) 302-5400 |
FENTON | (636) 364-4444 |
FLORENCE | (256) 980-1700 |
FORT LAUDERDALE | (954) 417-3999 |
FORT MYERS | (239) 313-5448 |
FORT WAYNE | (260) 483-5867 |
FREDERICKSBURG | (540) 368-6390 |
FREMONT | 510-246-3098 |
GAITHERSBURG | 240-454-9768 |
GILROY | |
GLEN ALLEN | (804) 625-4290 |
GLEN MILLS | (484) 418-1500 |
GRAND RAPIDS | (616) 214-4221 |
GREENFIELD | (414) 409-8150 |
GREENSBORO | (336) 550-1800 |
GREENVILLE | (864) 558-2400 |
GRESHAM | (503) 616-3986 |
HAGERSTOWN | (301) 420-5867 |
HAMILTON | (609) 587-5867 |
HAMPTON | (844) 567-6088 |
HARRISBURG | (717) 208-8908 |
HIGHLAND HEIGHTS | (440) 467-5867 |
HOLLAND | (419) 491-1194 |
INDY SOUTH | (317) 759-9925 |
IRVING | (469) 499-3100 |
JACKSON | (731) 868-4418 |
JOLIET | (815) 314-4890 |
KANSAS CITY | (913) 308-3020 |
KINGSTON | (781) 514-7595 |
KITCHENER | (519) 961-1000 |
KNOXVILLE | (865) 936-9514 |
LAFAYETTE | (337) 417-8000 |
LAKELAND | (863) 333-0445 |
LAKEWOOD | (609) 398-4759 |
LANCASTER | (717) 208-8922 |
LAS CRUCES | (575) 300-2651 |
LAS VEGAS | (702) 560-5900 |
LAVEEN | (602) 704-3404 |
LEES SUMMIT | (816) 272-4713 |
LEXINGTON | (859) 629-4455 |
LOUISVILLE | 502-546-7744 |
MACON | (478) 239-2900 |
MADISON | (608) 856-5867 |
MANASSAS | (571) 762-1160 |
MANCHESTER | (617) 203-8604 |
MAPLE GROVE | (612) 431-2461 |
MCDONOUGH | (770) 914-9444 |
MERCED | 209-500-1355 |
METAIRIE | (504) 641-6247 |
MILWAUKEE | (262) 696-1600 |
MINNEAPOLIS | (612) 254-0926 |
MISHAWAKA | (574)208-5005 |
MISSION VIEJO | (949) 445-1340 |
MISSISSAUGA | +1 289-804-6041 |
MODESTO | (209) 391-0270 |
MONCTON | (506) 386-3863 |
MONROEVILLE | (412) 810-0200 |
MONTGOMERY | (334) 239-2587 |
MOORESTOWN | (856) 395-9500 |
MT KISCO | 914-743-5730 |
MT. OLIVE | (973) 527-7000 |
MURFREESBORO | (615) 987-0102 |
MYRTLE BEACH | 843-242-3264 |
NASHVILLE | (615) 823-5585 |
NEW ORLEANS | (504) 539-4224 |
NEW ROCHELLE | (914) 740-8407 |
NEWARK | (302) 449-1252 |
NORTH FORT MYERS | (239) 344-8244 |
NORTH INDIANAPOLIS | 317-520-5030 |
NORTHLAKE (NORTH CHARLOTTE) | (704) 709-9050 |
NORWALK | (203) 902-5437 |
OAKS | 610-477-1200 |
OCALA | (352) 304-5050 |
OCEAN TOWNSHIP | 848-377-9801 |
OLYMPIA | (360) 338-6786 |
OMAHA | (402) 401-7600 |
ORLAND PARK | (708) 966-2399 |
ORLANDO | (407) 307-3700 |
PARKER | (720) 214-2000 |
PENSACOLA | (850) 378-2570 |
PEORIA | (623) 979-4000 |
PHILADELPHIA | (215) 516-5867 |
PHOENIX | (602) 493-5867 |
PINE BROOK | (973) 396-4001 |
PINEVILLE (SOUTH CHARLOTTE) | (704) 208-4040 |
PITTSTON | (570) 316-0500 |
PLAINFIELD | (317) 268-3200 |
PROVIDENCE | (401) 383-6000 |
QUEENSBURY | (518) 836-5867 |
RALEIGH | (919) 948-4450 |
RANCHO CUCAMONGA | (909) 281- 2231 |
RICHMOND | (804) 379-2500 |
RIDGELAND | (601) 899-0015 |
RIVERSIDE | (951) 554-2370 |
ROSEVILLE | (916) 755-0030 |
ROSWELL | (678) 745-9900 |
SACRAMENTO | (916) 407-4737 |
SAN CARLOS | 650-528-2036 |
SAN DIEGO | 619-614-5010 |
SAN JOSE | 408-837-8888 |
SAN MARCOS | (858) 779-2377 |
SANTA ANA | 714-249-7676 |
SARASOTA | (941) 363-6359 |
SCHERERVILLE | (219) 227-3777 |
SHELBY TOWNSHIP | (586) 930-0600 |
SIOUX FALLS | (605) 553-9910 |
SOUTH PLAINFIELD | (908) 756-5867 |
SPACE COAST | (321) 265-5867 |
SPRINGDALE | (513) 342-0872 |
SPRINGFIELD | (973) 671-5100 |
SPRINGFIELD | (217) 331-6600 |
SPRINGFIELD | (571) 549-1975 |
ST. PAUL | (651) 505-0598 |
STERLING | (571) 612-4305 |
STOCKTON | (209) 888-0900 |
SUMMERLIN | (702) 843-0395 |
SYRACUSE | (315) 928-3737 |
TAMPA | (813) 833-1740 |
THORNTON | (720) 370-8050 |
THOUSAND OAKS | 805-410-4690 |
TIMONIUM | (410) 842-1661 |
TOPEKA | (785) 337-8400 |
TORONTO | 647-363-5552 |
TORRANCE | 424-244-3662 |
TRUMBULL | 203-880-5577 |
TULSA | (918) 877-7700 |
VACAVILLE | (707) 492-5867 |
VAN NUYS | (213) 204-1870 |
VANCOUVER | (503) 433-3939 |
VAUGHAN | 289-217-8803 |
VENTURA | (805) 804-9555 |
VERNON HILLS | (224) 377-0946 |
VISALIA | (559) 471-0444 |
WALDORF | (301) 861-2600 |
WESTLAKE | (440) 467-5867 |
WESTMINSTER | (714) 415-5867 |
WHITBY | 289-275-6502 |
WOODBRIDGE | 703-995-1899 |
YONKERS | 914-510-9119 |
Have Your Membership Details Ready
- Membership number
- Name on account
- Contact information
- Any other relevant details
Request Cancellation
- Let the staff know you want to cancel your Sky Zone membership.
- Confirm you are within the cancellation policy window (more below).
Receive Confirmation
- The staff will confirm if you qualify for cancellation without penalty.
- If you are past the cancellation window, you may owe for the next billing cycle before it can be cancelled.
- Make a note of any confirmation details for your records.
And that’s it! Your Sky Zone membership will be cancelled going forward.
Cancellation Process (Many Methods)
Here are the steps to cancel your Sky Zone membership through the various methods:
- To cancel via email: Email your home Sky Zone location requesting cancellation. Include your membership details.
- To cancel via phone: Call your home location and request cancellation over the phone. Have your details ready.
- To cancel via Cancellation Form: Just fill it out cancellation form, provide name, email, membership number and cancel membership.
- To cancel via website: Some locations allow you to cancel online through the membership portal. Log in and look for a cancellation option.
- To cancel in person: Visit your home Sky Zone location and request cancellation in person with a staff member.
- To stop auto-renewal: If your membership is paid automatically each month, you’ll need to cancel the payments through that provider (credit card, PayPal, etc).
Refund Policy
Sky Zone memberships are non-refundable. When you cancel, you will have access until the end of your current billing period but will not get a refund for any unused days, weeks, or months. Access will end after the last paid period.
Things to Consider Before Canceling
Before canceling your Sky Zone membership, consider:
Conclusion
It’s easy to cancel a Sky Zone membership if you follow the right steps. Each location handles its own memberships so you must contact your home park directly. Have your details ready, request cancellation, and make a note of any confirmation info. This will stop access and billing at the end of your current paid period. Consider using up time left and be aware there are no membership refunds. With the right approach, you can cancel smoothly and avoid being charged again going forward.
Frequently Asked Questions
How do I cancel my Sky Zone membership?
To cancel your Sky Zone membership, you need to directly contact the specific location you purchased the membership from. Each location handles their own memberships and cancellations. Call or email them and request cancellation. Have your membership details ready.
What is Sky Zone’s cancellation policy?
Sky Zone memberships require a 3 month commitment upon signup. After 3 months, you can cancel anytime with notice given 5 days before your next billing date. If you cancel too close to the billing date, you may be charged for the next month before cancellation takes effect.
Can I get a refund if I cancel my Sky Zone membership?
No, Sky Zone does not offer membership refunds when you cancel. You will have access until the end of your current paid billing cycle but will not get a refund for any unused days or months. Make sure to use up your remaining time before the membership expires.
What is the cheapest Sky Zone membership option?
The Basic membership is typically the cheapest option, starting at $34.99/month with minor restrictions. and Elite ($38.99/month) offer better value for frequent jumpers.