How to Cancel TurboTax Deluxe – Step by Step Guide

If you signed up for TurboTax Deluxe but have changed your mind and want to cancel, you can easily do so by following these steps:

Steps to Cancel TurboTax Deluxe:

• Log into your TurboTax account online
• Click on “My Account” in the top right corner
• Under “My Products“, click on “Manage” next to your TurboTax subscription
• Click on “Cancel Subscription“
• Follow the on-screen prompts to confirm cancellation

That’s it! Your TurboTax Deluxe subscription will be cancelled and you will not be charged again. If you are struggling to cancel, the rest of this guide covers the cancellation methods in more detail.

TurboTax Deluxe Pricing

Cancellation Methods

There are a few different ways TurboTax Deluxe can be cancelled:

• Via Account Online – Log into your TurboTax account, go to “My Account”, click “Manage” next to your subscription, and select “Cancel Subscription”.
• Via Phone – Call TurboTax at 1-800-446-8848 or 1-800-624-9066 and speak to a representative to cancel your subscription.
• Via Website Chat – Initiate a chat help on turbotax.intuit.com after logging your account and request the agent cancel your subscription.

Note: Call between Monday–Friday, from 5 AM to 5 PM PT.

How to Cancel Desktop Download?

If you purchased the TurboTax Deluxe desktop download from TurboTax.com:

1. Sign in to your TurboTax account at https://turbotax.intuit.com.
2. Click on ‘My Account’ in the top menu.
3. Under ‘Order History’, click on ‘Cancel Subscription’ next to your TurboTax Deluxe order.
4. Select a reason for cancellation from the drop-down menu.
5. Check the box to confirm cancellation.
6. Click on ‘Cancel Subscription’.

Your TurboTax Deluxe desktop subscription will now be cancelled. You will not be charged again.

How to Cancel Online Version?

To cancel the online version of TurboTax Deluxe:

1. Go to the TurboTax website and click on ‘Sign In’
2. Enter your username and password to log in.
3. Click on ‘My Account’ located at the top right.
4. Under the ‘My Products’ section, click on ‘Cancel’ next to TurboTax Deluxe.
5. Select a reason for cancellation and check the confirmation box.
6. Click on ‘Cancel Subscription’.

Refund Policy

TurboTax Desktop comes with a 60-day money back guarantee. If you are not fully satisfied with the product within 60 days of purchase, you may request a refund by going to refundrequest.intuit.com and following the listed process to submit your request.

Considerations Before Cancelling

Before cancelling TurboTax Deluxe, consider:

• You will lose access to your previous years’ returns stored in TurboTax
• You may still be able to use Deluxe software to prepare returns if already purchased
• You can export tax data to bring to another tax prep service
• Cancellation is effective at the end of your current billing period

Conclusion

Canceling your TurboTax Deluxe subscription is straightforward. Simply log into your account online, go to account settings, and select “Cancel Subscription”. You can also cancel via email, phone, chat, or app store account. Be aware cancellation will prevent access to prior tax returns saved within TurboTax. We hope this guide provides the necessary steps to easily cancel your TurboTax Deluxe subscription.

Frequently Asked Questions

How do I cancel TurboTax Deluxe on my desktop?

To cancel TurboTax Deluxe on desktop, log into your TurboTax account, click “My Account”, select “Manage” next to your subscription, and choose “Cancel Subscription”.

Can I get a refund if I already purchased TurboTax Deluxe for this tax season?

Yes, TurboTax Deluxe purchases are refundable within 60 days of purchase and if no returns have been filed that tax year. Contact TurboTax customer support for refunds.

Can I cancel TurboTax Deluxe automatically renewed through my Apple/Google account?

Yes, you can manage and cancel App Store or Google Play subscriptions through your account settings or by contacting the store support teams.

How do I remove my credit card information from TurboTax?

To remove payment information, log into your TurboTax account, click “My Account”, choose “Payment Options”, and delete the stored card details.