How to Cancel Walmart Plus Subscription: A Step-by-Step Guide

Last Updated: 14 March 2025

Walmart Plus has emerged as a popular membership program, offering benefits like free shipping, grocery delivery, and fuel discounts to make shopping more convenient. For frequent Walmart shoppers, it’s a solid deal, but there may come a time when you need to cancel—perhaps you’re not using it enough, cutting costs, or moving away from Walmart’s reach. Canceling your Walmart Plus subscription is straightforward, and this 1,000-word guide will walk you through every step to ensure you stop it smoothly and avoid unwanted charges.

What is Walmart Plus?

Walmart Plus is a paid membership that enhances your Walmart experience. For $12.95/month or $98/year (as of March 2025), you get free shipping on orders over $35 (no minimum for Walmart.com grocery delivery in some areas), discounts on gas, and perks like early access to deals. It auto-renews unless you cancel, with no long-term lock-in—making it flexible but requiring you to take action to opt out. Whether you’re on a trial or paid plan, this guide will help you cancel with ease.

Why Cancel Walmart Plus?

People cancel Walmart Plus for a variety of reasons:

Infrequent Use: You might not shop enough to justify the fee.
Budget Cuts: Subscription costs can add up over time.
Location Change: Moving to an area without Walmart stores or delivery reduces its value.
Trial Ending: You could be avoiding charges after a free trial.
Competitor Switch: Maybe Amazon Prime or Target Circle is more your vibe.

No matter your reason, Walmart makes cancellation accessible via app, website, or support, and we’ll cover all the options here.

How to Cancel Walmart Plus Online or via App

The simplest way to cancel is through the Walmart app or website. Here’s the detailed process:

Step 1: Log In to Your Walmart Account

Open the Walmart app on your phone or visit Walmart.com on your browser. Tap “Sign In” (in the app menu or top right on the website) and enter your email and password. If you’ve forgotten your login, use “Forgot Password” to reset it via email. You need account access to manage Walmart Plus, so this step is critical.

Step 2: Access Walmart Plus Settings

In the app, tap the account icon (bottom right), then select “Walmart+” or “Membership” from the menu—it’s usually near the top, showing your subscription status. On the website, click your name (top right), choose “Account,” then look for “Walmart+” under “Memberships” or “Services.” This page displays your plan—monthly or annual, billing date, and benefits.

Step 3: Locate the Cancellation Option

Find a button or link like “Manage Membership,” “Cancel Walmart+,” or “End Membership.” It’s typically under your plan details. If you’re on a trial, it might say “Cancel Trial.” Walmart keeps this option clear, though its exact wording or placement might shift with updates—just check the Walmart+ section.

Step 4: Cancel the Subscription

Tap “Cancel Walmart+” (or similar). Walmart may ask why you’re canceling—options might include “Too expensive,” “Not using enough,” or “Other.” This feedback is optional. They could offer a discount or free month to stay—decline if you’re set on leaving. Confirm by selecting “Cancel Membership” or “End Benefits.” If you’re mid-cycle, benefits continue until the period ends (more below).

Step 5: Verify Cancellation

You’ll see a confirmation on-screen, and Walmart will email you to confirm (check your inbox or spam folder). Log back in to ensure Walmart+ shows as “Canceled” or “Inactive” under your account. If the email or status doesn’t update, recheck or contact support.

Timing and Billing: What to Know

Monthly Plans: Cancel anytime; benefits last until the current month ends (no prorated refunds).
Annual Plans: Cancel anytime, but no refunds for unused time—perks continue until the year’s up.
Free Trials: Cancel before the trial ends (e.g., 30 days) to avoid auto-charging. Check your trial end date in “Walmart+” settings.

Alternative Cancellation Methods

Not a fan of self-service? Walmart offers support options:

Cancel via Customer Support

In-App Help: In the app, go to “Account,” then “Help,” select “Walmart+,” and choose “Chat” or “Call” if available. Request cancellation with your account details.
Phone: Call 1-800-925-6278 (24/7 support). Provide your account email/phone, ask to cancel Walmart+, and confirm with the rep.
Email: Submit a request via walmart.com/help (log in, go to “Contact Us,” and explain your cancellation). This takes 24-48 hours, so it’s slower near billing dates.

Phone or chat is faster than email, especially if renewal is close.

Post-Cancellation: What Happens?

After canceling:

Monthly: Benefits stop at the billing cycle’s end.
Annual: Perks last until the paid year expires.
Trial: Access ends immediately if canceled pre-charge. You can still shop Walmart online or in-store without Plus, paying standard shipping or delivery fees. Reactivation is easy—just resubscribe in the app or website if you reconsider.

Troubleshooting Common Issues

No Cancel Option?: If it’s missing, your plan might be tied to a promo (e.g., Paramount+ bundle). Check “Walmart+” details or contact support.
Login Mix-Up?: Verify you’re using the right account if you’ve got multiple.
App Glitches?: Update the app or try the website if it’s buggy.

Before You Cancel: Key Tips

Evaluate Savings: Compare Plus benefits (e.g., free shipping) to the fee—cancel if it’s not worth it.
Check Billing: Review “Purchase History” to confirm your last charge.
Trial Reminder: Set an alert 1-2 days before a trial ends to avoid auto-billing.

Why Cancel Properly?

Canceling the right way prevents surprise renewals—especially costly with annual plans. Walmart’s no-contract flexibility is a plus, but you need to act before billing to avoid paying for unused perks.

Extra Walmart Plus Insights

Cost-Benefit Check: If you shop weekly, Plus often pays off—reassess before quitting.
Promo Watch: Look for Walmart+ deals post-cancellation for a cheaper return.
Family Plans: If shared, coordinate with others before canceling.

Final Thoughts

Canceling your Walmart Plus subscription is a breeze: log in, hit the Walmart+ section, and confirm your exit before renewal. Whether you’re skipping delivery or just taking a break, this guide keeps you in control. Need help? Support’s a tap or call away. Enjoy the freedom to shop—or not—on your own terms!