How to Cancel Grove Subscription in 2 Minutes
Would you like to Grove subscription because you don’t need it or for other reasons? Whatever the reason, this guide helps you to cancel the subscription you no longer want.
We will discuss the following things in this post:
- What is Grove Collaborative?
- Preparing to Cancel Your Grove Subscription
- How to Cancel Grove Collaborative
- Alternative Cancellation Methods
- Grove Collaborative Refund Policy
- What Happens After Cancelling Grove?
- Tips for Managing Subscriptions
What is Grove Collaborative?
Grove Collaborative is an eCommerce company that delivers natural home and personal care products through a subscription model. When you sign up, you take a survey about your household needs and get recommendations for environmentally-friendly soaps, cleaners, skincare, and other products.
After your first order, Grove sets up automatic recurring shipments based on your survey responses and past purchases. The default is monthly deliveries, but you can adjust the frequency and products. Subscriptions include:
- Autoship: Regular product replenishments
- VIP Membership: Free shipping on orders $29+ (otherwise $4.99)
The subscription model provides convenience but also makes it easy to accumulate products.
Preparing to Cancel Your Grove Subscription
Before cancelLing your Grove subscription, take a few preparatory steps:
- Review your billing details like membership expiration dates and upcoming charges.
- Note your Grove username and password to access your account.
- Decide if you want to pause shipments temporarily or cancel permanently.
This information ensures the cancellation goes smoothly and avoids surprises. Check your Grove account online or reference order confirmation emails for these details.
How to Cancel Grove Subscription?
You can cancel your Grove subscription directly through the website or mobile app. Grove also has responsive customer service you can contact for assistance cancelling by email, phone, chat, and more.
Cancelling Online
To cancel Grove online:
- Go to Grove’s website and log into your account.
- Click “Membership Settings” in the top menu.
- Click on “Edit” VIP Membership.
- Select “Cancel Autoship” or “Cancel VIP Membership”.
- Follow the prompts to confirm cancellation.
You will stop receiving future scheduled shipments after cancelling online.
Cancelling By Email
To cancel by email:
- Email Grove customer support at support@grove.co.
- Specify you want to cancel your subscription.
- Include your order number or other account details.
A Grove representative will process your cancellation request within 1 business day.
Cancelling By Phone
To cancel over the phone:
- Call Grove at 844-476-8375, Monday through Friday, 9 am – 5 pm.
- Provide your account information when prompted.
- Request to speak with a customer service agent to cancel your subscription.
Grove’s helpful phone support can walk you through the cancellation process.
Alternative Cancellation Methods
If you prefer, there are other ways to cancel besides online and phone. You can request your debit card provider to cancel your subscription.
Grove Collaborative Refund Policy
The VIP membership ($19.99 plus applicable tax, based on your zip code) auto-renews yearly and charges your payment method on file around the membership anniversary date.
VIP fees are non-refundable however if you were charged in error, you can contact support within 30 days of the charge date, when Grove may provide a discretionary refund if contacted at support@grove.co.
Review Grove’s complete return policy here before cancelling.
What Happens After Cancelling Grove?
When you cancel your Grove subscription:
- You immediately stop scheduled shipments.
- Any upcoming orders are cancelled.
- You can still shop one-time purchases with separate shipping costs.
- All account details remain, allowing you to resubscribe later if desired.
Tips for Managing Subscriptions
Here are some additional recommendations around subscription management:
- Use a calendar to remind yourself to review subscriptions quarterly. Cancel any you don’t use.
- Leverage tools like Mint or Trim to track and manage subscriptions.
- Set a monthly budget for subscriptions and stick to it.
- For unused subscriptions, check if pausing is an option before outright cancellation.
- Prioritize necessity – keep only subscriptions providing real value.
Wrap Up
The article outlines how to cancel a Grove Collaborative subscription online, by email or by phone. I have also provided tips for managing subscriptions like setting a budget and regularly reviewing what you use. The process takes just minutes to stop automatic shipments and avoid further charges. Hope this guide helps you.
