How to Cancel In-Shape Membership [Top Hack]
Are you looking for cancel your Inshape Membership but unsure of the process? This guide provides step-by-step instructions for canceling your Inshape membership through the gym’s online, app or in person.
What is In-Shape Health Clubs?
In-Shape is a California-based fitness chain with 45 health clubs, providing a safe, supportive, and welcoming experience. For over 40 years, In-Shape has inspired daily fitness and wellness practices through studio fitness classes, saunas, Pickleball courts, pools, and more. Their mission is to create spaces of belonging and connection that support members mentally, physically, and emotionally on their journey to Live Life Well.
In-Shape aims to provide an affordable, welcoming fitness community for members to achieve their health goals. If your needs change over time, you can always cancel your membership by following the proper procedures.
Preparing for Cancellation
Before canceling your In-Shape membership, take a few preparatory steps:
- Check your billing date: If you have a monthly membership, your bill date likely falls on the same date each month. Review your billing cycle so you can time your cancellation appropriately.
- Gather account info: Have your In-Shape member ID number, home club location, and billing details on hand to help identify your account when canceling.
- Consider membership freeze: You can temporarily freeze memberships for up to 6 months instead of fully canceling if you think you may rejoin In-Shape in the future.
- Understand policies: Review In-Shape’s cancellation policy regarding timing, refunds, and account closure to avoid surprises.
How to Cancel In-Shape Membership?
You can cancel your In-Shape membership through several methods:
Online Cancellation Request
The quickest way to cancel is through In-Shape’s online cancellation form:
- Go to inshape.com and click “Cancel Membership” at the top right.
- Enter your member ID number and billing zip code.
- Complete the online cancellation request form.
- You will receive an email confirming your membership cancellation.
In-Shape Mobile App
You can also cancel via the In-Shape mobile app:
- Open the app and log into your account.
- Tap “Profile” and select “Manage Membership”.
- Choose “Cancel Membership” and follow the instructions.
Mail a Cancellation Letter
To cancel by physical mail:
- Write a letter requesting cancellation. Include your full name, membership ID, home club location, phone number, email address, and mailing address.
- Mail the letter via certified mail to:In-Shape Member Services6507 Pacific Ave #344Stockton, CA 95207
- Keep the mailing receipt as proof the letter was sent.
In-Person Cancellation
Finally, you can cancel in person at your home In-Shape club:
- Bring photo ID and request to cancel with a club staff member.
- The staff member will assist you with the cancellation process.
- You will receive an email confirming your membership cancellation.
No matter how you choose to cancel, be sure to keep records of your cancellation request and confirmation for your records.
Pricing Plans
In-Shape offers flexible membership options. Here’s annual Fee at In-Shape Health Clubs:
| Membership Type | Annual Fee |
|---|---|
| Single Membership | $49.99 |
| Family Membership (2 or more people) | $89.98 |
*Prices vary by location
Cancellation Policy
Here are the key points about membership cancellation from the Membership Terms & Conditions:
- Members can cancel within the first 5 business days of the contract for any reason.
- After the 5-day period, members must provide at least 30 days’ notice prior to the desired cancellation date by:
- Emailing cancelme@inshape.com
- Sending first-class mail to In-Shape Member Services
- Canceling in person at a club
- Cancellations due to death, verified disability, qualifying relocation further than 25 miles from any In-Shape club, or if the home club hasn’t opened yet have different notice requirements outlined.
- Cancellation requests are considered submitted on the date received by In-Shape Member Services whether by email, mail, or in-person at a club.
- Any fees/charges owed for the 30-day cancellation notice period must be paid.
What Happens After Cancellation
Once you cancel your In-Shape membership, here’s what to expect:
- Membership deactivation: Your membership will be deactivated immediately so you can no longer access the gyms.
- Final bill: You will be billed once more on your next billing date, then the membership will be closed.
Essentially, cancellation cuts off your membership access and billing immediately.
Wrap Up
Canceling your In-Shape membership is straightforward when you follow the proper steps. Know your billing and cancellation dates, submit a cancellation request online or by mail, and check that your account is closed. You can always sign back up later if you change your mind. With an understanding of the cancellation process, you can easily make changes to your membership if your fitness needs change.
Common Questions
How do I make changes to my account?
You can make most changes, including adding members, updating billing information, or modifying your account, through the app or inshape.com. Log in, go to Profile menu, and follow prompts. Changes processed within 30 days; $10 fee for non-administrative changes.
How long can a membership be placed on hold?
After 30 days of membership, you can place your membership on hold for a maximum of six (6) months. A $5 monthly hold fee applies unless the hold is requested for a verified medical condition. Your AutoPay must be active to deduct the hold fee, if applicable.
How much does it cost to make changes (upgrades/downgrades)?
A $10 processing fee applies for any non-administrative membership changes. It’s recommended to visit your club, and a Membership Advisor can assist you with any changes needed to your membership.
Can I rejoin In-Shape in the future?
Yes, you can sign up for a new In-Shape membership at any time after cancellation. However, you may need to pay enrollment fees again as if a new member.
